At Rokesa, your satisfaction is our priority. If you’re not completely happy with your purchase, you may return unused and unworn items within 30 days of delivery for a full refund or exchange. Items must be in their original packaging and condition, with all tags attached. Please note that return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.

To initiate a return, simply contact our customer support team with your order number and reason for return. Once your return is approved and received, we’ll process your refund within 5–7 business days. We’re committed to making your shopping experience as seamless and enjoyable as possible—because at Rokesa, we walk with you, even after your purchase.